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Welcome

Review requirements before starting the application process.
General Information

Provide your general information
Business Ownership

This section gathers information about the beneficial owners of the business or company.
Contact Information OF Authorized Personnel

This section gathers information about the designated contact person in your organization.
Financial Details

This section requests and gathers financial information about the business or company.
Website Information

This section gathers information about the website or mobile app that you intend to connect to TechPay.
Bank Details

This section gathers information about the bank account that you intend to use for receiving payments.
Attachments

In this section you can upload any required documents for your application
Summary

Review the summary of your application.

Welcome to TechPay the Onboarding Portal

Merchant Onboarding Requirements

Before proceeding with the onboarding process, please carefully review the requirements outlined below. Ensuring you meet these requirements and have all necessary documents will facilitate a smooth and efficient onboarding experience.

Accuracy and Completeness: Ensure that all forms and documents are filled out completely and accurately to avoid delays.
Meeting Requirements: Meeting these minimum requirements does not guarantee approval; each application is subject to a review and approval process.
Confidentiality: All provided information will be handled with the highest level of confidentiality in accordance with data protection regulations.

Determine the correct business category for your organization (e.g., Sole Proprietorship, Partnership, Limited Liability Company, Public Limited Liability Company, NGO, Religious Organization, etc.). This will dictate specific onboarding requirements and documentation.

Prepare the following commonly required documents, irrespective of your business category:

TPIN Certificate: Your Taxpayer Identification Number (TPIN) certificate.
Business License: A valid business license confirming your authorization to operate.
Proof of Location/Address: Documentation verifying your business’s physical address (e.g., utility bill, rental agreement, property deed).
Identification Documents: Copies of National Registration Cards (NRC), Passports, or Driver's Licenses for all directors, owners, or key representatives.
Certificate of Registration/Incorporation/Compliance: The official certificate that confirms your business’s legal registration.

Additional Documents Based on Business Category:

Sole Ownership, Partnership, Club, Association, Society, Others:
- Constitution or Partnership Deed (where applicable).
- Resolution authorizing merchant onboarding and Authorized representatives.
Public Limited Liability, Limited Liability Company:
- Memorandum/Articles of Association.
- Latest PACRA search printout.
NGO, Religious Organizations:
- Constitution (for NGOs) or relevant governing documents.
- Resolution authorizing merchant onboarding and Authorized representatives.

Banking Details: Recent bank statements (within the last 3 months), and full bank account details for receiving payments. This may include a voided check or a letter from the bank confirming account details.

Be prepared for a compliance review, which may involve verifying your business operations, financial standing, and adherence to anti-money laundering (AML) and counter-terrorism financing (CTF) regulations.

Review and sign the Merchant Service Agreement (MSA) provided during onboarding, which outlines the terms and conditions of using our payment gateway services.

By ticking this box, I confirm that I have read and understood the requirements outlined above.

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General Information - Provide your general information

Fields with an * are required

Please complete this section with information about your business or organization

Company/Organization Name

Trading Name(If applicable)

Type of Ownership

RC Number

TPIN

Date Registered

Nature Of Business

Office Address

Postal Address

Country of Incorporation

Office Telephone

Customer Service Telephone

Official Email

Customer Service Email

Official Website Address

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Business Ownership - This section gathers information about the beneficial owners of the business or company.

Fields with an * are required

This section gathers information about the beneficial owners of the business or company. This is the list of directors/shareholders (list shareholders with 5% or more shares/voting right in the company)Included details of such persons below and should be accompanied by copies of identity documents.

Owner 1

Salutation

Full Names

Nationality

Date of Birth

Place of Birth

ID Type

Identification Number

Country of Residence

Residential Address

Designation/Rank

Mobile Number

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Contact Information OF Authorized Personnel - This section gathers information about the designated contact person in your organization.

Fields with an * are required

This section gathers information about the designated contact person in your organization. All correspondence between TECHMASTERS and your organization will be addressed to the persons specified below. Included details of contact persons below should be accompanied by copies of identity documents.

Primary Contact Full Name

Primary Contact Country

Primary Contact Phone Number

Primary Contact Email

Primary Contact Address

Primary Contact Town

Primary Contact Designation/Rank

Secondary Contact Full Name

Secondary Contact Country

Secondary Contact Phone Number

Secondary Contact Email

Secondary Contact Address

Secondary Contact Town

Secondary Contact Designation/Rank

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Financial Details - This section requests and gathers financial information about the business or company.

Fields with an * are required

This section requests and gathers financial information about the business or company. All figures provided are expected to be as close to accurate as possible as this is part of the KYC framework as well as forming a part of TechPay’s risk management framework in compliance with Bank of Zambia regulations.

Finance Details

Description	Volume	Value

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Bank Details - This section gathers information about the bank account that you intend to use for receiving payments.

Fields with an * are required

Complete this section with information about your bank, mobile money, or e-wallet details, where your collected payments from your website or you use of the TechPay platform will be deposited as per the agreed settlement period in your merchant agreement. Kindly supply the relevant information where applicable and ensure it is correct.

Bank Name

Bank Branch

Bank Sort Code

Type of Account

Account Number

Account Name

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Attachments - In this section you can upload any required documents for your application

Fields with an * are required

In this section you can upload any required documents for your application. Please ensure that the documents are clear and legible. The following documents are required for your application to be processed:

Utility Bill